Support on Campus
Life can be overwhelming. We’re here to help.
The NCC counseling staff works with you to offer support & direction with your educational, personal and professional goals. Here at NCC we have two counselors available on campus Wendy Mendes LPC and Andrea Arnold LCSW.
Wendy Mendes is our Full-time Holistic Counselor at NCC, Holistic counseling is an approach which helps students to heal by taking the entire human being and their life experiences into consideration for assessment and treatment purposes.
Andrea is our partner from Family and Children’s Agency. In collaboration with Norwalk Community College, FCA is providing us with part-time short-term counselor for NCC students who are experiencing challenges in their lives.
Whether you are an incoming freshman or a returning student, you may find some of these services helpful to you during your time at NCC. There are many opportunities for emotional growth here, because not everyone makes it through college without experiencing some challenges along the way.
For emergency please call 911. For after hours please contact the community mental health resources call 211.
All of our counseling sessions are provided in a supportive, caring, and confidential manner.
You will work to establish short-term objectives as well as long-term goals with your counselor. Your commitment to the counseling process is key. Each counselor believes that our role is to empower students to resolve their present problems and issues with our support and guidance.
- The counselor is legally and ethically bound to disclose confidential information in order to prevent clear and imminent danger to the client or to others.
- When clients disclose that they have a disease commonly known to be both communicable and life threatening, counselors may be justified in disclosing information to identifiable third parties, if the parties are known to be at serious and foreseeable risk of contracting the disease. Prior to making a disclosure, counselors assess the intent of clients to inform the third parties about their disease or to engage in any behaviors that may be harmful to an identifiable third party. Counselors adhere to relevant state laws concerning disclosure about disease status.
- When a court orders confidential information to be disclosed without the signed consent of the client, the counselor must follow legal and ethical guidelines outlined by their respective licensing bodies.
- Counselors are ethically permitted to discuss a client case in supervision or treatment teams.
- With group counseling there is less control over confidentiality than in traditional individual counseling relationships. While there is great therapeutic opportunity within group work, one must consider the risks pertaining to confidentiality.
First Step is Up to You
- Appointments may be made by calling Counseling Services at 203-857-6870 or by coming in-person to the Counseling Office located on the East campus in room E-322 or using the Yellow Booking button above.
- Appointments will be scheduled as soon after the initial request as possible, depending on the urgency of the situation and staff availability.
- In most cases, we can offer appointments within a week of the initial request, although it may be longer during periods of high demand (midterms to finals).
What the first session will look like
Your first appointment is called a “screening”. You will fill out some intake forms and then briefly meet with a counselor to discuss your needs. At this time, the screening counselor will determine the most appropriate level of care for you. Levels of care could involve varying length or frequency of appointments and/or different delivery modalities (individual, group, etc.). Also, your screening counselor may determine that you need more intensive care and/or long-term care than the Counselor can provide. At that point, you will be given a list of local, outside referrals.
TimelyMD @ NCC
In response to the unprecedented challenges of the COVID-19 pandemic, the Connecticut State Community Colleges has partnered with TimelyMD to make mental telehealth counseling free and available to all students, Timely will help supplement our current on campus Mental Health services.
Go to www.timelycare.com/ctstate to create an account with your .edu email address or Students can sign-up/register an account by downloading the TimelyCare mobile app and can begin seeing providers.
TimelyMD will provide four key services to our community: Free services available to students 24/7 from anywhere in the U.S.
- Medical: scheduled and on-demand support for common health issues (cold, flu, etc.)
- Health Coaching: work on improving healthy lifestyle behaviors (body image, meal planning, sleep issues, etc.)
- TalkNow: 24/7, on-demand mental health support to talk about anything
- Scheduled Counseling: choose a time and date to meet with a licensed counselor
Student of Concern
The Student of Concern Form is used to report students who are exhibiting issues or behavior causing some concern. This includes Emotional/ Behavioral Concerns, Academic Concerns, personal needs such as food/clothing/transportation/housing, as well as Reports of Sexual Assault, Stalking or Intimate Partner Violence.
All reports are taken seriously, therefore it is essential to provide as much information as possible. Your name will remain confidential, however, the appropriate party may need to contact you for additional information.
Veteran Crisis Line
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can
- Call 1.800.273.8255 + Press 1
- Text 838255
Receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available.
Reasons to Seek Help
- Personal growth
- Low self-esteem
- Stress management
- Time management
- Social & relationship concerns
- Anxiety, grief & loss
- Feelings of depression
- Military & combat-related stress
- Academic challenges
Counselors also offer help for
- Substance/Alcohol abuse concerns
- Family issues
- Problematic eating patterns
- Gay, lesbian, bisexual, or transgender issues
- Sexual assault/rape
Resources and Mental Health Information
- American Psychiatric Association
- American Psychological Association
- Depression and Bipolar Support Alliance
- International Foundation for Research and Education on Depression
- Mental Health Research Association
- National Alliance on Mental Illness
- National Institute of Mental Health
- National Mental Health Association
- National Self-Help Clearinghouse
- Screening For Mental Health, Inc.
CT COUNSELING CENTERS, INC.
FAMILY CENTERS INC.
(203) 852-2000 ST.
ST. VINCENT’S BEHAVIORAL HEALTH
SILVER HILL HOSPITAL
FAMILY AND CHILDREN’S AGENCY
Prevention/Mental Health Supports
THE HUB: Behavioral Health Action Organization for Southwestern CT
DEPARTMENT OF MENTAL HEALTH AND ADDICTION SERVICES
CONNECTICUT PREVENTION NETWORK
GOVERNOR’S PREVENTION PARTNERSHIP
CONNECTICUT ASSOCIATION OF PREVENTION PRACTITIONERS
Triangle Community Center
TURNING POINT CT
Help In Crisis Situations
CT Mobile Psychiatric Crisis
Adult- Available 8am-4:30pm
Youth under age 18-Available 24/7
Call 211, press 1
National Suicide Prevention Lifeline
Crisis Text Line
Send text to 741741
Kids in Crisis
Center for Sexual Assault Hotline
Domestic Violence Crisis Center hotline
CT Substance Abuse Access Line