Counseling Services

Support on Campus

Due to COVID 19, Access to campus is limited.

For Mental Health Concerns Please contact:
Wendy Mendes / 203.857.7121
Schedule an online appointment with Wendy

If this is an emergency please call 911. For after-hours community mental health resources call 211.

Life can be overwhelming. We’re here to help.

The NCC counseling staff works with you to offer support & direction with your educational, personal and professional goals. Here at NCC we have two counselors available on campus Wendy Mendes LPC and Andrea Arnold LCSW.

Wendy Mendes is our Full-time Holistic Counselor at NCC, Holistic counseling is an approach which helps students to heal by taking the entire human being and their life experiences into consideration for assessment and treatment purposes.

Andrea is our partner from Family and Children’s Agency.   In collaboration with Norwalk Community College, FCA is providing us with free part-time short-term counseling services for NCC students who are experiencing challenges in their lives.

Whether you are an incoming freshman or a returning student, you may find some of these services helpful to you during your time at NCC. There are many opportunities for emotional growth here, because not everyone makes it through college without experiencing some challenges along the way.

Students may experience difficulty juggling the demands of coursework with the challenges that arise in their personal lives. To assist students with achieving their academic goals, mental health counseling services are offered for Norwalk Community College students. If appropriate, a student may need to be referred to other services in his or her community, after the initial screening process, if so the counselor will provide the student with referral information from one of our community partners.

Confidentiality

All of our counseling sessions are provided in a supportive, caring, and confidential manner.

You will work to establish short-term objectives as well as long-term goals with your counselor. Your commitment to the counseling process is key. Each counselor believes that our role is to empower students to resolve their present problems and issues with our support and guidance.

  • The counselor is legally and ethically bound to disclose confidential information in order to prevent clear and imminent danger to the client or to others.
  • When clients disclose that they have a disease commonly known to be both communicable and life threatening, counselors may be justified in disclosing information to identifiable third parties, if the parties are known to be at serious and foreseeable risk of contracting the disease. Prior to making a disclosure, counselors assess the intent of clients to inform the third parties about their disease or to engage in any behaviors that may be harmful to an identifiable third party. Counselors adhere to relevant state laws concerning disclosure about disease status.
  • When a court orders confidential information to be disclosed without the signed consent of the client, the counselor must follow legal and ethical guidelines outlined by their respective licensing bodies.
  • Counselors are ethically permitted to discuss a client case in supervision or treatment teams.
  • With group counseling there is less control over confidentiality than in traditional individual counseling relationships.  While there is great therapeutic opportunity within group work, one must consider the risks pertaining to confidentiality.

First Step is Up to You

  • Appointments may be made by calling Counseling Services at 203.857.6870 or by coming in-person to the Counseling Office located on the East campus in room E-322 .
  • Appointments will be scheduled as soon after the initial request as possible, depending on the urgency of the situation and staff availability.
  • In most cases, we can offer appointments within a week of the initial request, although it may be longer during periods of high demand (midterms to finals).

What the first session will look like

Your first appointment is called a “screening”. You will fill out some intake forms and then briefly meet with a counselor to discuss your needs. At this time, the screening counselor will determine the most appropriate level of care for you. Levels of care could involve varying length or frequency of appointments and/or different delivery modalities (individual, group, etc.). Also, your screening counselor may determine that you need more intensive care and/or long-term care than the Counselor can provide. At that point, you will be given a list of local, outside referrals.

Student of Concern

The Student of Concern Form is used to report students who are exhibiting issues or behavior causing some concern. This includes Emotional/ Behavioral Concerns, Academic Concerns,  personal needs such as food/clothing/transportation/housing, as well as Reports of Sexual Assault, Stalking or Intimate Partner Violence.

All reports are taken seriously, therefore it is essential to provide as much information as possible. Your name will remain confidential, however, the appropriate party may need to contact you for additional information.

Veteran Crisis Line

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can

  • Call 1.800.273.8255 + Press 1
  • Text 838255

Receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available.

Chat Online

Reasons to Seek Help

  • Personal growth
  • Low self-esteem
  • Stress management
  • Time management
  • Social & relationship concerns
  • Anxiety, grief & loss
  • Feelings of depression
  • Military & combat-related stress
  • Suicidality
  • Academic challenges

Counselors also offer help for:

  • Substance/Alcohol abuse concerns
  • Family issues
  • Problematic eating patterns
  • Gay, lesbian, bisexual, or transgender issues
  • Parenting
  • Sexual assault/rape

Internal Resources

External Resources

Treatment Options

POSITIVE DIRECTIONS
www.positivedirections.org
(203) 227-7644

CT COUNSELING CENTERS, INC.
www.ctcounseling.org
(203) 838-6508

CT RENAISSANCE
www.ctrenaissance.com 
(203) 866-2541

FAMILY CENTERS INC.
www.familycenters.org 
(203) 655-0547

 

LIBERATION ROGRAMS

www.liberationprograms.org
(203) 851-2077

NORWALK HOSPITAL
(203) 852-2000 ST.

ST. VINCENT’S BEHAVIORAL HEALTH
www.stvincents.org/medical-services/behavioral-health
(203) 227-1251

SILVER HILL HOSPITAL
www.silverhillhospital.org
(203) 966-3561

FAMILY AND CHILDREN’S AGENCY
www.familyandchildrensagency.org 
(203) 523-5700

Prevention/Mental Health Supports

THE HUB: Behavioral Health Action Organization for Southwestern CT
(203) 840-1187

DEPARTMENT OF MENTAL HEALTH AND ADDICTION SERVICES

CONNECTICUT PREVENTION NETWORK
www.ctprevention.org 

GOVERNOR’S PREVENTION PARTNERSHIP
www.preventionworksct.org

CONNECTICUT ASSOCIATION OF PREVENTION PRACTITIONERS
www.cappct.org 

CONNECTICUT CLEARINGHOUSE
www.ctclearinghouse.org

Triangle Community Center
(203) 853-0600
http://www.ctpridecenter.org/

TURNING POINT CT
www.turningpointct.org

SMART RECOVERY

Help In Crisis Situations

CT Mobile Psychiatric Crisis
Adult- Available 8am-4:30pm
800-586-9903
Youth under age 18-Available 24/7
Call 211, press 1

National Suicide Prevention Lifeline
800-273-TALK (8255)

Crisis Text Line
Send text to 741741

Kids in Crisis
203-327-KIDS

Center for Sexual Assault Hotline
888-999-5545

Domestic Violence Crisis Center hotline
888-774-2900

CT Substance Abuse Access Line
800-563-4086