Counseling Services

Confidentiality

All of our counseling sessions are provided in a supportive, caring, and confidential manner.

You will work to establish short-term objectives as well as long-term goals with your counselor. Your commitment to the counseling process is key. Each counselor believes that our role is to empower students to resolve their present problems and issues with our support and guidance.

• The counselor is legally and ethically bound to disclose confidential information in order to prevent clear and imminent danger to the client or to others.
• When clients disclose that they have a disease commonly known to be both communicable and life threatening, counselors may be justified in disclosing information to identifiable third parties, if the parties are known to be at serious and foreseeable risk of contracting the disease. Prior to making a disclosure, counselors assess the intent of clients to inform the third parties about their disease or to engage in any behaviors that may be harmful to an identifiable third party. Counselors adhere to relevant state laws concerning disclosure about disease status.
• When a court orders confidential information to be disclosed without the signed consent of the client, the counselor must follow legal and ethical guidelines outlined by their respective licensing bodies.
• Counselors are ethically permitted to discuss a client case in supervision or treatment teams.
• With group counseling there is less control over confidentiality than in traditional individual counseling relationships.  While there is great therapeutic opportunity within group work, one must consider the risks pertaining to confidentiality.

First Step is Up to You

• Appointments may be made by calling Counseling Services at 203-857-6870 or by coming in-person to the Counseling Office located on the East campus in room E-322  or using the Yellow Booking button above.
• Appointments will be scheduled as soon after the initial request as possible, depending on the urgency of the situation and staff availability.
• In most cases, we can offer appointments within a week of the initial request, although it may be longer during periods of high demand (midterms to finals).

What the first session will look like

Your first appointment is called a “screening”. You will fill out some intake forms and then briefly meet with a counselor to discuss your needs. At this time, the screening counselor will determine the most appropriate level of care for you. Levels of care could involve varying length or frequency of appointments and/or different delivery modalities (individual, group, etc.). Also, your screening counselor may determine that you need more intensive care and/or long-term care than the Counselor can provide. At that point, you will be given a list of local, outside referrals.

TimelyMD @ NCC

In response to the unprecedented challenges of the COVID-19 pandemic, the Connecticut State Community Colleges has partnered with TimelyMD to make mental telehealth counseling free and available to all students, Timely will help supplement our current on campus Mental Health services.

Go to www.timelycare.com/ctstate to create an account with your .edu email address or Students can sign-up/register an account by downloading the TimelyCare mobile app and can begin seeing providers.

TimelyMD will provide four key services to our community:  Free services available to students 24/7 from anywhere in the U.S.

• Medical: scheduled and on-demand support for common health issues (cold, flu, etc.)
• Health Coaching: work on improving healthy lifestyle behaviors (body image, meal planning, sleep issues, etc.)
• TalkNow: 24/7, on-demand mental health support to talk about anything
• Scheduled Counseling: choose a time and date to meet with a licensed counselor

Student of Concern

The Student of Concern Form is used to report students who are exhibiting issues or behavior causing some concern. This includes Emotional/ Behavioral Concerns, Academic Concerns,  personal needs such as food/clothing/transportation/housing, as well as Reports of Sexual Assault, Stalking or Intimate Partner Violence.

All reports are taken seriously, therefore it is essential to provide as much information as possible. Your name will remain confidential, however, the appropriate party may need to contact you for additional information.

Veteran Crisis Line

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can

• Call 1.800.273.8255 + Press 1
• Text 838255

Receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available.

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