Basics of Good Business Writing

About this Course

This course will explore the essence of effective business writing. We’ll dissect various types of documents, such as memos, inquiry letters, sales pitches, and messages delivering both good and bad news, all aimed at inspiring readers to act. The course will prioritize practical techniques for composing business communication with confidence and ease. Expect to develop skills in writing purposefully, using persuasive language, and delivering meaningful content—all without unnecessary stress.

*Bring a pen or pencil and a notebook, as we’ll be writing drafts by hand during class.

This course is part of the Customer Service for Professionals Certificate. Required Courses:

  • Fundamentals of Customer Service
  • Basics of Good Business Writing
  • Interpersonal Communication Strategies

Classes may be taken individually or as part of the certificate.

Please note: 10/17-10/24 class will run from 5:30PM to 9:00PM

Course Details

Continuing Ed / Non-Credit
Tuition: $360
Subject: BUSN 0106

Sections Offered

CRN: 80719
Location: W115
Type: Traditional
Instructor: Celia M. Batan, B.A. M.A. CPC
No. of Sessions: 5
10/03/2024 - 10/31/2024
5:30 pm - 8:00 pm