Refund and Course Withdrawal Policy

Direct Deposit

To avoid delays in receiving any type of refund, please consider enrolling in direct deposit.

Direct deposit is not mandatory; however, it is very convenient since students’ checks can get either lost, misplaced, or stolen. If you opt for direct deposit, your expected refund will go directly to your secured bank account within seven business days while a physical check takes approximately 2-3 weeks to be process.

You may enroll in direct deposit by clicking here (NetID required) and entering in the required checking account information.

You may also access that page from the myCommNet portal, look for the Direct Deposit Enrollment link, shown below:
The image of the Direct Deposit Enrollment link within mycommnet

Please review for the accuracy of your home address and any direct deposit information on file.

Refund for Dropped Courses

 Traditional Fall/Spring Semester Courses:

  • Students who drop courses prior to the term or up until the 7th day of the term having elapsed (i.e. 10% of the term) will be entitled to a 100% refund of tuition.
  • Students who drop subsequently to the 7th day of the term but prior to the 21st day of the term having elapsed will be entitled to a 100% refund of tuition and fees less a “late drop” fee assessed at $50 per dropped course.

Courses Offered in Abbreviated Terms (e.g. summer, winter, late start courses, etc.):

  • Students who drop courses prior to the abbreviated term and up until 10% of the abbreviated term having elapsed will be entitled to a 100% refund of tuition.
  • Students who drop subsequently to 10% of the abbreviated term having elapsed but prior to 20% of the abbreviated term having elapsed will be entitled to a 100% refund of tuition and fees less a “late drop” fee assessed at $50 per dropped.

Please see the Registrar or Bursar’s office for exact dates.

Refund for Withdrawals

Traditional Fall/Spring Semester Courses:

  • Students who withdraw subsequently to the 21st day of the term having elapsed will be charged 100% of all tuition and fees.

Courses Offered in Abbreviated Terms (e.g. summer, winter, late start courses, etc.):

  • Students who withdraw subsequently to 20% of the abbreviated term having elapsed will be charged 100% of all tuition and fees. Dates representing the 10% – 20% points of the respective abbreviated terms will vary according to each session/part of term in which the student is registered.

Note: Financial aid students who withdraw from summer courses subsequently to 20% of the abbreviated term having elapsed but prior to the summer financial aid census date may be charged 100% of tuition and fees for those courses with no corresponding/offsetting summer financial aid disbursement.

Non-Participation (Academic Engagement)

The community colleges are required to verify the academic engagement of each student in each registered course by demonstrating “academic attendance” or an “academically-related activity” for Title IV purposes. This must be completed prior to the predetermined census date of each traditional semester, as well as during periods of enrollment shorter than the traditional 15-week semester (i.e., summer terms and other abbreviated terms).

Students who are determined to have not academically engaged in a period of enrollment leading up to census shall be assigned a registration status of “Never Participated (NP)” for each affected course. Students with the NP designation will be dropped from the course(s) they have not participated in and will be assessed a Late Drop Fee of $50 for each affected course as outlined in BOR policy 3.7.

Course Cancellation Policy

For any course that is cancelled by the College, the tuition and fees for that course will be refunded.  Please contact the Business Office in order to process the refund.

Payment Plan Refunds

If you have a payment plan and you reduced the number of enrolled credits or withdrew from your courses, you may still owe a balance to the college. You must contact the Business Office to determine the effect of your changes on your payment plan.

No adjustments will be made to the payment plan schedule after the end of the add/drop period. You are liable for all charges if you withdraw from classes.

Refund Appeal Procedures Policy

Appeals will only be considered for one of the following reasons: documented medical emergency, documented personal emergency, documented military relocation or deployment, or incorrect advisement for your program of study. Appeals are expected to be submitted during the term for which the appeal is being made. Appeals received for a course(s) that occurred in the prior academic year will not be reviewed

All appeals will be reviewed within 30 days after receipt of all required and supporting documentation. However, response times may vary depending on the volume of appeals at the time of your request. Please do not disregard any college bill due date while awaiting your appeal decision.

Appeals documents must be submitted at one time, and uploaded through the CSCU Secure portal at https://cscu.easy-forward.com. Once logged into the portal select your campus, and then select “Tuition Appeal” from the Appeals options.

The Appeals Committee reserves the right to request additional documentation, as needed.

Appeals must be submitted via the Secure Portal. Please see instructions below. Appeals sent outside of the secure portal will not be reviewed.

How to request a Refund Appeal

The Refund Appeal Form and documentation must be uploaded through the CSCU Secure Portal:

  1. Download and fill out the Appeal Form using the link above.
  2. Log in https://cscu.easy-forward.com
  3. Select Norwalk Community College
  4. Select the appeal type Tuition Appeal
  5. Browse or drag files
  6. Click Submit to upload the files